Shipping Policy for CamDovaPro

Effective Date: January 14, 2025

At CamDovaPro, we are committed to providing our customers with a smooth and efficient shopping experience. This Shipping Policy outlines the details regarding shipping options, costs, and timelines for orders placed on our website (https://camdovapro.com).

1. Shipping Methods

We offer a variety of shipping methods to ensure that your order reaches you in a timely and efficient manner. Shipping options are available at checkout, and you can choose the method that best suits your needs. The available methods are:

  • Standard Shipping: Estimated delivery time of 5-7 business days within the U.S.
  • Expedited Shipping: Estimated delivery time of 2-3 business days within the U.S.
  • International Shipping: Delivery times vary based on destination and customs processing, typically between 7-14 business days.
  • Priority Shipping: Available for faster processing and shipping, typically arriving 1-2 business days after dispatch for U.S. orders.

Shipping times are estimates, and actual delivery may vary due to factors outside of our control, such as weather or delays with the carrier.

2. Shipping Costs

Shipping costs depend on the shipping method selected, the size and weight of your order, and the delivery destination. Shipping costs will be calculated at checkout, and you will have the opportunity to review the shipping charges before completing your purchase.

  • Free Shipping: We offer free standard shipping on orders over a certain amount within the U.S. (please check for specific thresholds and promotions).
  • International Shipping Costs: International shipping costs are calculated based on the delivery destination and the shipping method selected. Additional customs duties, taxes, or import fees may apply, and these are the responsibility of the customer.

3. Order Processing Time

  • Processing Time: Once your order is placed, it will typically be processed within 1-2 business days. Orders placed on weekends or holidays will be processed the following business day.
  • Order Confirmation: After placing your order, you will receive an order confirmation email containing the details of your purchase. Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information (if applicable).

4. Delivery Times

  • Domestic U.S. Orders:

    • Standard Shipping: Typically delivered in 5-7 business days.
    • Expedited Shipping: Typically delivered in 2-3 business days.
    • Priority Shipping: Typically delivered in 1-2 business days.

  • International Orders:

    • Delivery times for international orders vary based on the destination country. Typically, international orders are delivered within 7-14 business days. Please note that customs processing may cause delays in delivery.

5. Tracking Information

Once your order has shipped, you will receive a shipping confirmation email with a tracking number (if applicable). You can use this tracking number to monitor the status of your delivery. Please allow up to 24 hours for tracking information to be updated in the carrier’s system.

6. Shipping Restrictions

  • Shipping Locations: We currently ship to all U.S. states and most international destinations. If you are located in a country we do not currently ship to, please contact us at info@camdovapro.com for more information.
  • P.O. Boxes and APO/FPO Addresses: We may ship to P.O. boxes and APO/FPO addresses; however, delivery times may vary, and certain shipping methods may not be available for these addresses.

7. Shipping Delays

While we strive to meet the estimated delivery times, we are not responsible for delays caused by factors outside our control, including:

  • Weather or natural disasters
  • Carrier delays or strikes
  • Customs processing (for international orders)
  • Incorrect or incomplete shipping information provided by the customer

If your order is delayed, please reach out to us, and we will assist in tracking down the status of your shipment.

8. Damaged or Lost Shipments

  • Damaged Goods: If your package arrives damaged, please contact us immediately at info@camdovapro.com with your order number and photos of the damaged item and packaging. We will work with the carrier to resolve the issue and provide a replacement or refund.
  • Lost Shipments: If your package is marked as delivered but you have not received it, please check with your neighbors or local postal office for more information. If you are still unable to locate your package, contact us, and we will assist in filing a claim with the carrier.

9. Address Changes

Once an order is placed and the shipping process has begun, we may not be able to change the shipping address. If you need to update your address, please contact us as soon as possible, and we will do our best to accommodate your request before the package is shipped.

10. International Shipping and Customs

  • Customs Duties and Taxes: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer.
  • Customs Clearance: International shipments may be subject to customs processing, which can cause delays. Please note that we cannot control the customs process, and delivery times may be longer than estimated due to customs procedures.

11. Shipping Policy Changes

CamDovaPro reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to use our website and make purchases, you agree to the updated policy.

12. Contact Us

If you have any questions or concerns regarding this Shipping Policy or need assistance with your order, please feel free to contact us: