Sales Policy for CamDovaPro

Effective Date: January 14, 2025

At CamDovaPro, we aim to provide high-quality products and exceptional customer service. This Sales Policy outlines the terms and conditions under which we sell our products and services. By making a purchase from our website (https://camdovapro.com), you agree to the following terms and conditions:

1. Product Availability

  • Stock Levels: While we strive to keep our inventory up to date, product availability may vary. We make every effort to ensure that the products listed on our website are available for purchase. However, if an item is out of stock or unavailable, we will notify you and offer alternative solutions, such as a backorder, a different product, or a full refund.
  • Product Descriptions: We make every effort to provide accurate and detailed product descriptions, including specifications, features, and images. However, we do not guarantee that the product information is always 100% accurate, complete, or error-free. If you have any questions about a product, please contact our customer support team for clarification before making a purchase.

2. Pricing and Payment

  • Pricing: All prices listed on our website are in U.S. Dollars and are subject to change without notice. Prices are accurate at the time of publication, but may change due to promotions, sales, or market fluctuations. Taxes, shipping fees, and any additional charges will be calculated at checkout.
  • Payment Methods: We accept various payment methods, including major credit and debit cards (Visa, MasterCard, American Express, etc.), PayPal, and other secure payment methods available at checkout. Payment is due at the time of purchase, and orders will not be processed until full payment is received and authorized.
  • Sales Tax: Sales tax will be applied to orders based on the shipping address and local tax laws. The applicable sales tax will be displayed during the checkout process.

3. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an order confirmation email containing the details of your purchase. This email confirms that we have received your order but does not signify that your order has been shipped.
  • Order Processing Time: Orders are typically processed within 1-2 business days. Orders placed on weekends or holidays may be processed the following business day. In some cases, processing may take longer, especially during busy periods like holidays or sales events.
  • Order Modifications: Once an order is placed, we may not be able to modify or cancel it. If you need to make changes to your order, please contact our customer service team as soon as possible. If the order has already been shipped, you will need to follow our return process.

4. Shipping and Delivery

  • Shipping Methods: We offer various shipping methods, including standard, expedited, and international shipping. Shipping fees and delivery times will be calculated based on your location and the shipping method selected at checkout.
  • Order Fulfillment: After your order is processed, you will receive a shipment confirmation email with tracking information (if applicable). Delivery times vary depending on your location and chosen shipping method.
  • Shipping Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by external factors, including weather, carrier delays, or customs processing.

5. Returns and Refunds

  • Return Policy: We accept returns on most products within 30 days of receipt. The product must be unused and in original packaging. Please review our Return Policy for more details on how to return items and eligibility criteria.
  • Refunds: Refunds are issued to the original payment method once your returned item is received and inspected. Please allow 7-10 business days for the refund to be processed.

6. Warranty and Defective Products

  • Warranty: Many of the products sold on our website come with a manufacturer warranty. The terms of the warranty vary by product and manufacturer, and details can usually be found in the product documentation. Please keep your proof of purchase for warranty claims.
  • Defective Items: If you receive a defective item, please contact us immediately. We will arrange for a replacement or refund, and we will cover the return shipping costs for defective or damaged items.

7. Order Cancellations

  • Right to Cancel: We reserve the right to cancel any order at our discretion, including orders that cannot be fulfilled, orders with incorrect pricing, or orders that do not meet our terms and conditions. If your order is canceled, you will be notified and issued a full refund.
  • Customer Cancellation: Once an order is placed and processed, it cannot be canceled unless it has not yet shipped. If you need to cancel an order, please contact our customer support team immediately.

8. Promotional Discounts and Offers

  • Discount Codes: From time to time, we may offer promotional discount codes. These codes can be used to receive a discount on your order, but they may have specific terms and conditions such as expiration dates, minimum purchase amounts, and restrictions on certain products. Discount codes are not valid for cash or credit.
  • Price Adjustments: Price adjustments will not be made for previous purchases, and promotions cannot be applied retroactively to orders already processed.

9. Customer Account and Security

  • Account Creation: To place an order, you may create an account with us. Account registration is optional but may provide benefits such as faster checkout and order tracking.
  • Security: We use secure payment gateways to process your transactions. Your credit card information is encrypted and protected with industry-standard security protocols to ensure the safety of your personal data.

10. Sales Policy Changes

CamDovaPro reserves the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to make purchases from us, you agree to the updated terms of this policy.

11. Contact Us

If you have any questions or concerns about this Sales Policy or your order, please feel free to contact us: